# Sovica

> Sovica is the AI operating system for clinics: one patient record, agents on it, and every next step done or with a named person.

## Product
- [Online booking and calendar](https://sovica.ai/features/online-booking): Patients book the right service, practitioner and room online, pay a deposit and get reminders. Your team sees every room and every practitioner in one calendar.
- [Medical history and consent forms](https://sovica.ai/features/consent-forms): The right medical history, consent and pre-care forms go out with the booking. Patients sign on their phone before they arrive, and the signed copy lives on their record.
- [Clinical notes, photos and prescriptions](https://sovica.ai/features/clinical-records): Structured visit notes, photos over time, prescriptions, lab requests and letters, all on the patient’s record and visible to the whole care team.
- [Payments, invoices and claims](https://sovica.ai/features/payments): Eligibility checked, the claim sent and the remittance matched to the visit. Card, deposit, package credit, membership or voucher at one till, and today’s takings on screen.
- [Campaigns, reminders and loyalty](https://sovica.ai/features/marketing): Patients due a review are listed with the message drafted, and you press send. Email and SMS campaigns, reviews, referrals and loyalty points, from the same patient data.
- [Reports and team management](https://sovica.ai/features/reports): Revenue, rebooking, practitioner performance, stock and commissions in reports you can filter and export. Rotas, timesheets and permissions for the team.

## Specialties
- [Specialty practices](https://sovica.ai/specialties/specialty-practices): Referrals tracked from the first letter, authorisation warnings seen early, claims followed through to payment.
- [Private GP](https://sovica.ai/specialties/private-gp): Consultations, prescriptions, lab requests and letters, with video appointments when needed.
- [Physiotherapy](https://sovica.ai/specialties/physiotherapy): Structured assessment notes, treatment plans, exercise letters and insurer invoices.
- [Mental health](https://sovica.ai/specialties/mental-health): Session notes, treatment plans and video sessions, with billing to patients and insurers from the same record.
- [Dermatology](https://sovica.ai/specialties/dermatology): Structured skin consultations, comparable photos over time, prescriptions and letters.
- [Aesthetic clinics](https://sovica.ai/specialties/aesthetic-clinics): Consent and medical history before every treatment, batch numbers in the note, photos per visit.
- [Medical spas](https://sovica.ai/specialties/medical-spas): Rooms and devices booked without clashes, packages and memberships, with the record a medical director needs.
- [Laser clinics](https://sovica.ai/specialties/laser-clinics): Book by room and machine, record settings and patch tests, sell courses of sessions.
- [Cosmetic surgery](https://sovica.ai/specialties/cosmetic-surgery): Long patient journeys from enquiry to aftercare, with quotes and documents in one place.
- [Hair restoration](https://sovica.ai/specialties/hair-clinics): Consultations, graft records, progress photos and multi-stage treatment plans.
- [Wellness and IV therapy](https://sovica.ai/specialties/wellness-and-iv): Memberships, class and drip bookings, medical screening forms and stock you can trust.

## Answers
### What is Sovica?
Sovica is the AI operating system for clinics. One patient record runs the whole visit: enquiries and booking, forms before the visit, clinical notes and photos, payments and insurance claims, follow-up and reports.

### Who is it for?
Independent clinics and specialty practices of any kind: specialty care, private GP, physiotherapy, mental health, dermatology, aesthetics, laser and wellness, from a single practitioner to groups with several sites.

### How long does it take to switch?
We plan the move with you: patient records, notes, forms, photos and upcoming appointments come across, the team is trained, and you go live on a date you choose. Your current system keeps running until then, and nothing goes to patients until you say go.

### Where is patient data stored?
UK clinics’ data is hosted in London (AWS eu-west-2), encrypted at rest and in transit. Each clinic’s data is isolated at the database level, and every change is written to an audit log.

### How is it priced?
Per user per month: Free at £0, Plus from £27, Pro from £59 on annual billing, and Enterprise on a custom quote. Each plan adds seats, credits and controls.

### Can I export my data if I leave?
Yes. Patients, appointments, notes, forms and financial data can be exported at any time. Your data is yours.

## All pages
- https://sovica.ai
- https://sovica.ai/platform/ai
- https://sovica.ai/platform/productivity
- https://sovica.ai/platform/patient-context
- https://sovica.ai/platform/data
- https://sovica.ai/platform/enrichment
- https://sovica.ai/platform/consult-intelligence
- https://sovica.ai/platform/reporting
- https://sovica.ai/platform/ask
- https://sovica.ai/platform/workflows
- https://sovica.ai/platform/agents
- https://sovica.ai/platform/web-agent
- https://sovica.ai/platform/sequences
- https://sovica.ai/platform/mcp
- https://sovica.ai/platform/developers
- https://sovica.ai/apps
- https://sovica.ai/apps/slack
- https://sovica.ai/apps/chatgpt
- https://sovica.ai/apps/claude
- https://sovica.ai/apps/mcp
- https://sovica.ai/apps/google-analytics
- https://sovica.ai/apps/meta-pixel
- https://sovica.ai/apps/reports
- https://sovica.ai/apps/workflows
- https://sovica.ai/apps/custom-agents
- https://sovica.ai/apps/ask-sovica
- https://sovica.ai/apps/stripe
- https://sovica.ai/apps/xero
- https://sovica.ai/apps/checkout
- https://sovica.ai/apps/treatment-packages
- https://sovica.ai/apps/invoices-and-quotes
- https://sovica.ai/apps/insurance-claims
- https://sovica.ai/apps/twilio-voice
- https://sovica.ai/apps/amazon-chime
- https://sovica.ai/apps/ai-receptionist
- https://sovica.ai/apps/consult-intelligence
- https://sovica.ai/apps/whatsapp
- https://sovica.ai/apps/instagram-and-messenger
- https://sovica.ai/apps/twilio-sms
- https://sovica.ai/apps/patient-inbox
- https://sovica.ai/apps/webchat
- https://sovica.ai/apps/meta-lead-ads
- https://sovica.ai/apps/enrichment
- https://sovica.ai/apps/patient-import
- https://sovica.ai/apps/sequences
- https://sovica.ai/apps/recalls-and-campaigns
- https://sovica.ai/apps/consent-forms
- https://sovica.ai/apps/medical-history
- https://sovica.ai/apps/google-calendar
- https://sovica.ai/apps/calendar-feed
- https://sovica.ai/apps/reserve-with-google
- https://sovica.ai/apps/online-booking
- https://sovica.ai/apps/clinical-notes-and-photos
- https://sovica.ai/apps/e-prescribing
- https://sovica.ai/apps/labs
- https://sovica.ai/apps/data-export
- https://sovica.ai/features
- https://sovica.ai/features/online-booking
- https://sovica.ai/features/consent-forms
- https://sovica.ai/features/clinical-records
- https://sovica.ai/features/payments
- https://sovica.ai/features/marketing
- https://sovica.ai/features/reports
- https://sovica.ai/specialties
- https://sovica.ai/specialties/specialty-practices
- https://sovica.ai/specialties/private-gp
- https://sovica.ai/specialties/physiotherapy
- https://sovica.ai/specialties/mental-health
- https://sovica.ai/specialties/dermatology
- https://sovica.ai/specialties/aesthetic-clinics
- https://sovica.ai/specialties/medical-spas
- https://sovica.ai/specialties/laser-clinics
- https://sovica.ai/specialties/cosmetic-surgery
- https://sovica.ai/specialties/hair-clinics
- https://sovica.ai/specialties/wellness-and-iv
- https://sovica.ai/new-clinics
- https://sovica.ai/pricing/gbp
- https://sovica.ai/pricing/usd
- https://sovica.ai/pricing/eur
- https://sovica.ai/customers
- https://sovica.ai/contact/sales
- https://sovica.ai/switching
- https://sovica.ai/solutions/clinic-crm
- https://sovica.ai/solutions/enquiry-management
- https://sovica.ai/security
- https://sovica.ai/brand
- https://sovica.ai/download
- https://sovica.ai/privacy-preferences
- https://sovica.ai/help
- https://sovica.ai/help/academy
- https://sovica.ai/help/academy/introductions/platform-demo
- https://sovica.ai/help/academy/introductions/inbox-sync-patient-and-clinic-records
- https://sovica.ai/help/academy/introductions/standard-objects
- https://sovica.ai/help/academy/introductions/custom-objects-and-relationships
- https://sovica.ai/help/academy/introductions/lists
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- https://sovica.ai/help/academy/introductions/workflows
- https://sovica.ai/help/academy/introductions/reports
- https://sovica.ai/help/academy/introductions/ask-sovica
- https://sovica.ai/help/academy/introductions/apps
- https://sovica.ai/help/academy/workflows/triggers
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- https://sovica.ai/help/academy/workflows/ai-steps
- https://sovica.ai/help/academy/workflows/sending-messages
- https://sovica.ai/help/academy/workflows/updating-records
- https://sovica.ai/help/academy/workflows/testing-and-publishing
- https://sovica.ai/help/academy/workflows/run-history
- https://sovica.ai/help/academy/workflows/new-patient-workflow
- https://sovica.ai/help/academy/sequences/creating-sequences
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- https://sovica.ai/help/academy/sequences/measuring-sequences
- https://sovica.ai/help/academy/reports/run-a-report
- https://sovica.ai/help/academy/reports/build-a-custom-report
- https://sovica.ai/help/academy/reports/dashboards-sharing-and-exports
- https://sovica.ai/help/academy/patient-led-growth/turn-patient-data-into-action
- https://sovica.ai/help/academy/patient-led-growth/get-every-inquiry-booked
- https://sovica.ai/help/academy/patient-led-growth/make-rebooking-routine
- https://sovica.ai/help/academy/patient-led-growth/find-patients-going-quiet
- https://sovica.ai/help/academy/patient-led-growth/bring-patients-back-with-recalls
- https://sovica.ai/help/academy/patient-led-growth/measure-what-brings-patients-back
- https://sovica.ai/help/reference
- https://sovica.ai/help/reference/sovica-101
- https://sovica.ai/help/reference/sovica-101/introduction
- https://sovica.ai/help/reference/sovica-101/navigating-sovica
- https://sovica.ai/help/reference/sovica-101/inbox-sync
- https://sovica.ai/help/reference/sovica-101/data-importing
- https://sovica.ai/help/reference/sovica-101/data-model
- https://sovica.ai/help/reference/sovica-101/communication-intelligence
- https://sovica.ai/help/reference/sovica-101/notes
- https://sovica.ai/help/reference/sovica-101/tasks
- https://sovica.ai/help/reference/sovica-101/workflows
- https://sovica.ai/help/reference/sovica-101/sovica-glossary
- https://sovica.ai/help/reference/sovica-101/activities-page
- https://sovica.ai/help/reference/sovica-101/activities-boards
- https://sovica.ai/help/reference/sovica-101/assign-activities-to-patients
- https://sovica.ai/help/reference/sovica-101/assign-activities-to-leads
- https://sovica.ai/help/reference/sovica-101/edit-activities
- https://sovica.ai/help/reference/sovica-101/delete-an-activity
- https://sovica.ai/help/reference/sovica-101/create-an-activities-board
- https://sovica.ai/help/reference/sovica-101/board-overview
- https://sovica.ai/help/reference/sovica-101/work-an-activities-board
- https://sovica.ai/help/reference/sovica-101/activities-table-view
- https://sovica.ai/help/reference/sovica-101/board-privacy-and-sharing
- https://sovica.ai/help/reference/sovica-101/link-records-in-an-activity-note
- https://sovica.ai/help/reference/sovica-101/hipaa-support
- https://sovica.ai/help/reference/sovica-101/cqc-support
- https://sovica.ai/help/reference/sovica-101/check-your-setup-with-clinic-readiness
- https://sovica.ai/help/reference/sovica-101/run-a-mock-inspection
- https://sovica.ai/help/reference/sovica-101/how-data-sync-works
- https://sovica.ai/help/reference/sovica-101/business-central-integration
- https://sovica.ai/help/reference/sovica-101/gohighlevel-integration
- https://sovica.ai/help/reference/sovica-101/shopify-integration
- https://sovica.ai/help/reference/sovica-101/hubspot-integration
- https://sovica.ai/help/reference/sovica-101/setup-score
- https://sovica.ai/help/reference/sovica-101/key-feature-activation
- https://sovica.ai/help/reference/sovica-101/clinical-optimization
- https://sovica.ai/help/reference/sovica-101/revenue-score
- https://sovica.ai/help/reference/sovica-101/understand-your-setup-scores
- https://sovica.ai/help/reference/sovica-101/getting-started-journey
- https://sovica.ai/help/reference/sovica-101/request-a-feature
- https://sovica.ai/help/reference/sovica-101/email-campaign-best-practices
- https://sovica.ai/help/reference/sovica-101/sms-campaign-best-practices
- https://sovica.ai/help/reference/sovica-101/services-best-practices
- https://sovica.ai/help/reference/sovica-101/business-details-best-practices
- https://sovica.ai/help/reference/sovica-101/medical-form-best-practices
- https://sovica.ai/help/reference/sovica-101/email-notification-best-practices
- https://sovica.ai/help/reference/sovica-101/sms-notification-best-practices
- https://sovica.ai/help/reference/sovica-101/online-booking-best-practices
- https://sovica.ai/help/reference/sovica-101/patient-portal-best-practices
- https://sovica.ai/help/reference/sovica-101/precare-email-best-practices
- https://sovica.ai/help/reference/sovica-101/aftercare-email-best-practices
- https://sovica.ai/help/reference/sovica-101/review-settings-best-practices
- https://sovica.ai/help/reference/sovica-101/invoice-template-best-practices
- https://sovica.ai/help/reference/sovica-101/export-your-data
- https://sovica.ai/help/reference/sovica-101/moving-to-a-paperless-system
- https://sovica.ai/help/reference/sovica-101/post-import-checklist
- https://sovica.ai/help/reference/sovica-101/transfer-data-from-another-system
- https://sovica.ai/help/reference/account-billing
- https://sovica.ai/help/reference/account-billing/change-your-password
- https://sovica.ai/help/reference/account-billing/set-up-two-step-sign-in
- https://sovica.ai/help/reference/account-billing/manage-your-subscription
- https://sovica.ai/help/reference/account-billing/password-reset-email-not-arriving
- https://sovica.ai/help/reference/account-billing/set-your-passcode
- https://sovica.ai/help/reference/account-billing/cant-sign-in-to-the-mobile-app
- https://sovica.ai/help/reference/account-billing/why-you-need-a-passcode
- https://sovica.ai/help/reference/account-billing/how-two-step-sign-in-works
- https://sovica.ai/help/reference/account-billing/locked-out-by-two-step-sign-in
- https://sovica.ai/help/reference/account-billing/fix-sign-in-after-being-logged-out
- https://sovica.ai/help/reference/account-billing/how-long-patient-links-last
- https://sovica.ai/help/reference/account-billing/keep-your-account-secure
- https://sovica.ai/help/reference/account-billing/sign-in-with-a-passkey
- https://sovica.ai/help/reference/account-billing/sign-out-on-all-devices
- https://sovica.ai/help/reference/account-billing/make-your-clinic-account-more-secure
- https://sovica.ai/help/reference/account-billing/super-admin-permissions
- https://sovica.ai/help/reference/account-billing/make-sovica-look-larger
- https://sovica.ai/help/reference/account-billing/clear-cache-and-cookies
- https://sovica.ai/help/reference/account-billing/join-a-beta
- https://sovica.ai/help/reference/account-billing/use-and-clear-trial-sample-data
- https://sovica.ai/help/reference/account-billing/features-that-use-credits
- https://sovica.ai/help/reference/account-billing/low-credit-balance-banner
- https://sovica.ai/help/reference/account-billing/buy-a-credit-bundle
- https://sovica.ai/help/reference/account-billing/update-your-subscription-card
- https://sovica.ai/help/reference/account-billing/download-a-subscription-invoice
- https://sovica.ai/help/reference/account-billing/resolve-an-account-restriction-notice
- https://sovica.ai/help/reference/account-billing/cancel-your-subscription
- https://sovica.ai/help/reference/team
- https://sovica.ai/help/reference/team/create-a-team-member
- https://sovica.ai/help/reference/team/edit-a-staff-profile
- https://sovica.ai/help/reference/team/deactivate-or-reactivate-a-team-member
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- https://sovica.ai/engineering/blog/shipping-a-hundred-pull-requests-a-day
- https://sovica.ai/engineering/blog/background-jobs-that-wait-for-the-transaction
- https://sovica.ai/engineering/blog/an-audit-log-the-app-cannot-edit
- https://sovica.ai/engineering/blog/tests-that-leave-evidence
- https://sovica.ai/engineering/blog/reads-before-we-know-the-clinic
- https://sovica.ai/engineering/blog/one-door-for-every-ai-call
- https://sovica.ai/templates/intake/enquiry-first-reply
- https://sovica.ai/templates/intake/enquiry-assignment
- https://sovica.ai/templates/intake/enquiry-triage
- https://sovica.ai/templates/intake/lost-enquiry-reason
- https://sovica.ai/templates/intake/lost-enquiry-recap
- https://sovica.ai/templates/intake/pre-visit-forms
- https://sovica.ai/templates/intake/forms-check
- https://sovica.ai/templates/intake/converted-enquiry-welcome
- https://sovica.ai/templates/recall/review-recall
- https://sovica.ai/templates/recall/membership-win-back
- https://sovica.ai/templates/recall/no-show-follow-up
- https://sovica.ai/templates/recall/visit-summary
- https://sovica.ai/templates/recall/aftercare-check-in
- https://sovica.ai/templates/claims/unpaid-claim-chase
- https://sovica.ai/templates/claims/balance-reminder
- https://sovica.ai/templates/claims/insurance-details-capture
- https://sovica.ai/templates/claims/visit-claim
- https://sovica.ai/templates/claims/denied-claim-alert
- https://sovica.ai/templates/reporting/morning-digest
- https://sovica.ai/templates/reporting/first-visit-feed
- https://sovica.ai/templates/reporting/membership-change-monitor
- https://sovica.ai/templates/reporting/critical-review-alert
- https://sovica.ai/careers
- https://sovica.ai/architecture
- https://sovica.ai/setup
- https://sovica.ai/redefine
- https://sovica.ai/refer
- https://sovica.ai/privacy
- https://sovica.ai/demo
- https://sovica.ai/tools/automation-calculator
- https://sovica.ai/tools/crm-roi-calculator/gbp
- https://sovica.ai/tools/crm-roi-calculator/usd
- https://sovica.ai/tools/crm-roi-calculator/eur
- https://sovica.ai/agentic-readiness
- https://sovica.ai/agentic-readiness/foundations
- https://sovica.ai/agentic-readiness/scaling
- https://sovica.ai/agentic-readiness/orchestration
- https://sovica.ai/agentic-care-report