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[Customer video]

How [Clinic name] opens each new site to one standard

A conversation with

[Portrait]

[Name]
[Role]

Challenge

[Clinic name] chases forms at the desk while patients wait. Each new site copies the same paper process, with one default form for every service.

Solution

Use Sovica to send the right screening form and consent for each service the moment a patient books, signed before arrival and visible to the clinician.

Results

  • Check-in [0]X faster.

  • [00%] of forms signed before arrival.

  • New sites set up in [0] days.

[Clinic name] is a wellness group with [0] sites in [City]. Every opening meant rebuilding the same forms and rules. With Sovica, a new site starts from the group’s set-up, and each patient arrives with the paperwork done.

Every new site started from paper

A group grows only as fast as its slowest process, and for most clinics that is the check-in desk.

[Clinic name] was spending [00] minutes per patient on forms, and each new site added its own versions.

They needed the right form for each service, signed before arrival. Sovica gave them that.

“[Customer quote: the first morning nobody queued at the desk.]”

With Sovica, [Clinic name] now runs intake from the booking, with memberships and packs on the same record. The first step was one site, then its set-up copied to the rest.

Signed before the patient arrives

At [Clinic name], forms go out the moment a patient books, and reminders keep going until they are done.

“[Customer quote: what clinicians see before the patient sits down.]”

Anything a clinician should see first is flagged on the patient’s record, with the reason, for a named clinician.

“[Customer quote: catching a screening answer before the visit.]”

The impact on [Clinic name] is tangible:

  • Check-in down from [00] minutes to [0]

  • [00%] of forms signed before arrival

  • [0] visits delayed for missing consent

One set-up for every site

For [Clinic name], opening quickly without losing standards is critical. With Sovica, each site inherits services, forms and rules, then changes only what is local, with every change logged.

“[Customer quote: opening a site without rebuilding anything.]”

Now, when a manager opens a new site, they instantly see:

  • Services and prices

  • Forms for each service

  • Staff and rooms

“[Customer quote: how the group keeps every site the same.]”

Ready for the next opening

With intake running itself and one set-up across sites, [Clinic name] is ready to open [0] more sites this year.

“[Customer quote: what the next opening looks like now.]”

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