Skip to content

Enquiry CRM

The CRM for every enquiry.

You treat. Sovica answers, books and gets the forms signed, and you set how far it goes on its own.

Talk to sales
38 of 214 in Enquiries

Anna Lewis

Compose message

Details

NameAnna Lewis
SummaryAIAsked about a skin consult
Emailsanna@example.com
SourceInstagram, 9:12 PM
OwnerSSovica agent

Lists3

⭐New enquiries

MMill Lane
020 7946 0187

Show all 2

🗓️Skin consult, 30 min

Asked about a skin consult
anna@example.com
Deposit paid

Show all 3

👋Forms to sign

Overview Activity Messages217 Notes8 Tasks13 Files25

Highlights

Summary

Anna messaged at 9:12 PM. The agent answered, booked her for Thursday, took the deposit and sent her forms.

Instagram

annalewis

Upcoming

Skin consultTHU30

Apr 30, 2:00 PM

Site

Mill LaneM

London, UK

Next step

Step 2Sign forms

Activity

Sovica agentanswered the message9:12 PM

Sovica agentbooked the consult9:15 PM

Anna Lewispaid the deposit9:31 PM

Show 26 more interactions

Messages28
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]
  • [Clinic logo]

Organise

World-class enquiry tracking.

With every call and message on one record, last night's enquiry is booked by morning, forms done.

Enquiries+1
All enquiriesView Settings
Import / ExportNew patient
SortAdvanced filter2Stageis notNot now
New12

Anna Lewis

HHarbour Street
Sovica agent
£530
Skin consult
Replied
Instagram, 9:12 PM
4 1 4 17d

Mark Tully

HHarbour Street
Sovica agent
£800
Back pain, physio
Called back
Missed call, 6:48 PM
1 3 4 14d

Zoe Hart

MMill Lane
Maya Patel
£180
Medical question
For clinician
Website, 8:05 PM
3 1 3 12d
Answered31

Leah Stone

MMill Lane
Sovica agent
£720
Knee assessment
Slots sent
Ad lead, 7:30 PM
1 5 2 6d

Sam Ortiz

NNorthgate
Sovica agent
£400
Mole check
Slots sent
WhatsApp, 10:02 PM
3 3 1 4d

Ruth Ellis

MMill Lane
Tom Reid
£330
Referral letter
Needs insurer
GP referral
2 1 2 15d
Booked46

Anna Lewis

HHarbour Street
Sovica agent
£530
Apr 30, 2:00 PM
Forms sent
Deposit paid
4 1 4 17d

Ian Frost

HHarbour Street
Sovica agent
£710
May 1, 9:00 AM
Forms sent
Deposit paid
4 4 1 5d

Cara Walsh

HHarbour Street
Maya Patel
£350
May 1, 4:30 PM
Forms sent
Pay at clinic
4 3 2 5d
Forms signed28

Noah Pike

MMill Lane
Sovica agent
£180
May 2, 10:00 AM
Ready
Consent signed
1 1 1 6d

Tara Bell

MMill Lane
Sovica agent
£300
May 2, 1:15 PM
Ready
History complete
1 3 4 18d

Finn Roe

NNorthgate
Maya Patel
£160
May 3, 11:30 AM
Ready
Consent signed
3 4 5 4d
Arrived73

Joan Mead

NNorthgate
Dr Asha Rao
£760
Knee assessment
Rebooked
Seen today
3 4 5 4d

Alex Burt

HHarbour Street
Dr Asha Rao
£320
Skin consult
Rebook due
Seen today
1 5 2 2d

Rosa Lane

MMill Lane
Dr Asha Rao
£960
Mole check
Rebooked
Seen today
3 4 5 12d
9:41
Enquiries
All enquiries
New12

Anna Lewis

Replied

anna@example.com

1 2 1 1d

Mark Tully

Called back

mark@example.com

1 1 1 1d

Zoe Hart

For clinician

zoe@example.com

2 1 2 1d

Answered31

Leah Stone

Slots sent

leah@example.com

2 1 2 1d

Sam Ortiz

Slots sent

sam@example.com

3 1 3 1d

Ruth Ellis

Needs insurer

ruth@example.com

2 2 2 1d

9:41
Dr Helen Ward
Overview Details Activity Messages

Highlights

Summary

Helen has referred 24 patients this year and 21 have booked. Her last letter went out yesterday and nothing is waiting on her.

Practice

Harbour Medical

London, UK

Practice

harbourmedical

Last message

Outcome letter: Ruth Ellis

1 hour ago

Next due task

Letter for Ruth Ellis

Tomorrow

Details See all

NameDr Helen Ward
SummaryGP
Emailshelen@ex…
LocationLondon, UK
PracticeHHarbour Medical

Activity See all

Dr Helen Ward sent a GP referral6 hours ago
9:41
⭐Recalls due
Recalls due
Patient Emails Last
Isla Grantisla@example.com2 hours ago
Marta Silvamarta@example.com3 hours ago
Theo Wellstheo@example.com6 hours ago
Ella Fordella@example.com7 hours ago
Max Youngmax@example.com8 hours ago
June Carrjune@example.com10 hours ago
Dan Webbdan@example.com12 hours ago
Amy Shawamy@example.com13 hours ago
Kit Mosskit@example.com20 hours ago
Rob Halerob@example.com2 days ago
Vera Limvera@example.com2 days ago
Gus Braygus@example.com3 days ago
Fay Dunnfay@example.com3 days ago
Ned Ashned@example.com4 days ago
Bea Tatebea@example.com4 days ago

Enquiry steps

Easily build theperfect path.

Set the steps from first message to booked visit, so every enquiry is answered or sitting with a named person.

Calls, messages and web forms land on the record as they happen, so nobody replies twice or not at all.

Enquiries

New enquiriesView Settings
Enquiry
Emails
Plans
Next step due
Last contact
Follow-through
Anna Lewis
anna@example.com
Knee rehab
In 2 weeks
about 2 hours ago
Done
Mark Tully
mark@example.com
Back pain
This week
about 3 hours ago
On track
Zoe Hart
zoe@example.com
Skin consult
Today
about 6 hours ago
On track
Leah Stone
leah@example.com
Annual check
Today
about 7 hours ago
With agent
Sam Ortiz
sam@example.com
Mole check
This week
about 8 hours ago
Done
Ruth Ellis
ruth@example.com
Follow-up
Next week
about 10 hours ago
With staff
Ian Frost
ian@example.com
Knee rehab
Next week
about 12 hours ago
Overdue
Cara Walsh
cara@example.com
Back pain
In 2 weeks
about 13 hours ago
With agent
Noah Pike
noah@example.com
Skin consult
Today
about 20 hours ago
With agent
Tara Bell
tara@example.com
Annual check
In a month
2 days ago
On track
Finn Roe
finn@example.com
Mole check
In a month
2 days ago
Overdue
Joan Mead
joan@example.com
Follow-up
In 3 months
3 days ago
With agent

Emails

Treatments

Next step due

Last contact

Follow-through

Source

Forms

Add new column

And that's not all...

Advanced permission control

Be as specific as you need, so each role sees only the records it should.

True multiplayer collaboration

Keep your staff and agents on the same facts with real-time collaboration.

Fully logged, fully yours

Each clinic's records stay separate, every change is logged, export any time.

[Clinic name] runs every enquiry through Sovica, from [channel] to booked visit. Last night’s messages are [00] booked patients by morning, with deposits taken and forms signed. [Outcome in the owner’s own words].

[Name]

[Role], [Clinic name]

Clinic intelligenceruns on Sovica.

Talk to sales