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Workflows

Clinic agents at your team's command.

Run your clinic's way of working, on every patient, over the one record staff and agents share.

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Running
Completed
When a new booking is created

Trigger when a new booking is created.

Trigger
Running
Completed
Web Agent

Enrich the record with web research.

Running
Completed
Custom Agent

Check the enquiry and route to the right team.

Running
Completed
Add to Priority call-back list

Move enquiry to Priority and draft the reply.

[Clinic logo]
[Clinic logo]
[Clinic logo]
[Clinic logo]
[Clinic logo]
[Clinic logo]

Cue the agents.

Agents for every next step. Run by Sovica, moving patients forward with your team.

Web Agent

Checks suppliers, insurers and rules for the latest on the web.

Sovica

Triage Agent

Ranks every enquiry by urgency, on your clinic’s own rules.

Sovica

Reception Agent

Answers every enquiry and books the right person, room and device.

Sovica

Denials Agent

Finds why each claim came back and drafts the appeal with sources.

Sovica

Forms Agent

Sends the right form for the service, signed before arrival.

Sovica

Sign-off Agent

Queues charts for your medical director to sign from anywhere.

Sovica

Recall Agent

Finds who is due back from the chart and drafts the message.

Sovica

Enrichment Agent

Fills insurer, referrer and due dates, and readies the record.

Sovica

Web Agent

Checks suppliers, insurers and rules for the latest on the web.

Sovica

Triage Agent

Ranks every enquiry by urgency, on your clinic’s own rules.

Sovica

Reception Agent

Answers every enquiry and books the right person, room and device.

Sovica

Denials Agent

Finds why each claim came back and drafts the appeal with sources.

Sovica

Forms Agent

Sends the right form for the service, signed before arrival.

Sovica

Sign-off Agent

Queues charts for your medical director to sign from anywhere.

Sovica

Recall Agent

Finds who is due back from the chart and drafts the message.

Sovica

Enrichment Agent

Fills insurer, referrer and due dates, and readies the record.

Sovica

Brief Agent

Tells you each morning what happened overnight and what's at risk.

Sovica

Scribe Agent

Drafts the note, letters and orders from the visit. You sign.

Sovica

Results Agent

Tracks every result until the patient has been told.

Sovica

Claims Agent

Codes from the note, checks the rules, and sends the claim.

Sovica

Referrals Agent

Tracks each referral from arrival to booked to letter back.

Sovica

Aftercare Agent

Sends aftercare from the visit, then checks in with the patient.

Sovica

Win-back Agent

Reaches lapsed patients and leads who never booked, in your voice.

Sovica

Brief Agent

Tells you each morning what happened overnight and what's at risk.

Sovica

Scribe Agent

Drafts the note, letters and orders from the visit. You sign.

Sovica

Results Agent

Tracks every result until the patient has been told.

Sovica

Claims Agent

Codes from the note, checks the rules, and sends the claim.

Sovica

Referrals Agent

Tracks each referral from arrival to booked to letter back.

Sovica

Aftercare Agent

Sends aftercare from the visit, then checks in with the patient.

Sovica

Win-back Agent

Reaches lapsed patients and leads who never booked, in your voice.

Sovica

Hire the best agent. Again. Again. And again.

Agents in concert on each patient, your team in charge.

Reception Agent

Every enquiry answered, day or night.

Forms Agent

Right form, signed before arrival.

Scribe Agent

Note drafted before the next patient.

Claims Agent

Rules checked first. Clean claim sent.

Recall Agent

Right interval, drafted, back in the diary.

“Before every consult, Sovica gathers, summarises, and surfaces everything I need at [Clinic name] to treat safely and start each visit on time.”

[Name]

[Role] · [Clinic name]

From idea to live agent, before your next patient.

Describe it. Test it. Ship it. Run it back.

Say it in a sentence.

State the goal. Sovica drafts the whole workflow for you to approve.

Build an agent that triages every enquiry and routes urgent ones to reception

Auto

From idea to live agent, before your next patient.

Describe it. Test it. Ship it. Run it back.

Build an agent that triages every enquiry and routes urgent ones to reception

Auto

Say it in a sentence.

State the goal. Sovica drafts the whole workflow for you to approve.

Powered by

Patient Context

One record under every agent. So they finish jobs, not pass messages.

Always online. Your agents answer at 9 pm, not next morning.

Made for agents. Structured so they read, reason, and act.

Patterns, not flares. Agents follow the trend across visits.

Wired into your clinic. Agents reach WhatsApp, Xero, labs and more.

One record under every agent. So they finish jobs, not pass messages.

Always online. Your agents answer at 9 pm, not next morning.

Made for agents. Structured so they read, reason, and act.

Patterns, not flares. Agents follow the trend across visits.

Wired into your clinic. Agents reach WhatsApp, Xero, labs and more.

Built for the long run.

Fire from any signal. Model any logic. Replay any run.

Trigger
Webhook receivedAdd a description...
Update list entryAdd a description...

Trigger from any signal.

Bookings, forms, results, denials, schedules, webhooks.

Record added to listAdd a description...
IfAdd a description...
Create taskAdd a description...

Loops, branches, fallbacks.

Model the messy rules each visit and payer needs, even with code.

Record createdAdd a description...
Execute codeAdd a description...

Build your own blocks.

Add your own JS, build on the App SDK, or connect over MCP.

Trust by default.

Assigned permissions. Traceable steps. Pause anytime.

Assigned user permissions.

Each workflow acts with the rights of a person you name.

Every run, on the record.

Open any run to see what each agent read, decided, and sent.

Pause anything. Rerun anything.

Set any step to draft, approve or auto, and stop or rerun it any time.

Ask more from CRM. Ask Sovica.

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