[Customer video]

How [Clinic name] fills its diary from patients who are already due

A conversation with

[Portrait]

[Name]
[Role]

Challenge

[Clinic name] treats [0,000] patients a year, but most never get a follow-up. Lapsed patients drift away unnoticed, and a quiet week in the diary is the first anyone hears of it.

Solution

Use Sovica to list who is due for each treatment at the right interval, draft the message, stop when they book, and let the team press send or leave it to run.

Results

Revenue up [00%] in [00] months.
[£00K] more revenue per practitioner, yearly.
[00%] of lapsed patients rebooked.

[Clinic name] is an aesthetics clinic with [00] practitioners in [City]. New patients came in steadily, and old ones quietly left. With Sovica, every treatment sets its own return date, and the diary fills from patients the clinic already has.

Patients drifted away and nobody noticed

Clinics spend most of their marketing on new patients, while the ones they already treated are due back and hear nothing.

[Clinic name] had [0,000] patients past their treatment interval, and no list that said who they were.

They needed the right interval for each treatment, and a message ready to approve. Sovica gave them that.

“[Customer quote: seeing the list of who was due for the first time.]”

With Sovica, [Clinic name] now runs its follow-up from the record: every course, package and last visit in one place.

Bringing patients back at the right time

At [Clinic name], each treatment carries its own recall interval. When a patient comes due, the message is already drafted and the booking link is in it.

“[Customer quote: patients thanking them for the reminder.]”

The team approved each message at first, then let the routine ones send on their own.

“[Customer quote: when they trusted it to run by itself.]”

The impact on [Clinic name] is tangible:

Rebooking up from [00%] to [00%]
[00] patients back each week
[00%] fewer empty slots

Connecting recalls to revenue

For [Clinic name], knowing which recalls pay is critical. With Sovica, each booking traces back to the message that brought it.

“[Customer quote: the report that changed how they plan a month.]”

Now, when the owner opens a treatment, they instantly see:

Who is due
Who came back
What it earned

“[Customer quote: planning the diary months ahead.]”

A fuller diary without more ads

With recalls running and every figure on one record, [Clinic name] is ready to open a second site on the patients it already has.

“[Customer quote: what a full diary means for the clinic.]”