Patient inbox

Overview

Every channel in one queue, with the patient’s history beside the message. Agents answer first and your team steps in when it matters.

How it works

1. Install Patient inbox from your Sovica workspace.
2. Choose what it reads and what it can write back.
3. Use it in workflows, sequences and agents, with everything on the patient record.

Configure

1. Install the app.
2. Click Connect and sign in to Patient inbox.
3. Approve the access request.