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Apps / WhatsApp

[Live]

WhatsApp

Send reminders and keep WhatsApp replies on the record

Overview

Answer WhatsApp enquiries from one queue and send reminders that patients actually read. Each reply lands on the patient record.

How it works

  1. Install WhatsApp from your Sovica workspace.
  2. Choose what it reads and what it can write back.
  3. Use it in workflows, sequences and agents, with everything on the patient record.

Configure

  1. Install the app.
  2. Click Connect and sign in to WhatsApp.
  3. Approve the access request.