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Find patients going quiet

Spot the patients who have drifted away while there is still time to invite them back.

What you will learn

  • Use the reports
    Run At-Risk Clients and Returning Clients to see who has stopped coming.

  • Let an agent watch
    A Lapse Risk Agent flags patients going quiet and drafts the recall.

  • Review before sending
    Check the draft, adjust the tone, and approve it for each patient.