Skip to content

Introducing the next phase of Sovica: the architecture for agentic care

Developers
Customers
Pricing

Log in Book a demo Start for free

Sovica for patient-led growth

Account & Billing

Find your way around the calendar

Book an appointment

Repeat an appointment

Edit an appointment

Change an appointment status

Reschedule an appointment

Rebook an appointment

Cancel an appointment

Calendar overview

Manage notifications when booking

Quick create a patient when booking

Book an appointment from a package

Use the booking panel

Let Sovica pick a free room or equipment

Book and reschedule multi-day appointments

Book multiple services at once

Use the requests overview

Create a letter from an appointment

Show cancelled appointments

Invoice just one of several appointments

Use video AI for transcripts and notes

Use the room view

Change the room for an appointment

Add more staff to an appointment

Use quick actions on an appointment

Find a new time from the booking panel

Edit the services on a booked appointment

Read the calendar legend

Set up calendar filters

Change the column order

Create and use a calendar preset

Edit, share or delete a preset

Switch location in the calendar

View several locations at once

Open the patient card from the calendar

Manage activities in the calendar

Manage shift notes

Add widgets beside the calendar

Set passcode rules for the calendar lock

Lock and unlock the calendar

Edit calendar settings

Change appointment settings

Adjust the calendar configuration

Allow appointments to overlap

Customise the calendar appearance

Configure working hours and layout

Why a staff member isn't showing

Raise an invoice from the calendar

Take a deposit when booking

Put a payment on hold

Resume a payment on hold

Raise a part-paid invoice

Book a service with a payment schedule

Manage an appointment's payments

Set a payment policy when booking

Block time off in the calendar

Edit, reschedule or delete a blockout

Delete repeated blockouts

Repeat a blockout

Add more staff to a blockout

Clinic list overview

Create a clinic list

Print a clinic list

Download a clinic list

Email a clinic list to staff

Use the waitlist

Add a patient to the waitlist

Book a patient from the waitlist

Remove a patient from the waitlist

Send a self-booking message from the waitlist

How patients join the waitlist online

Turn on the waitlist for online booking

Business Details

Services & Packages

Online Bookings

Products & Stock

App Marketplace

FAQs & Troubleshooting

Developer & Other

Help
/
Reference
/
Calendar

Calendar

Appointments and scheduling, from booking to checkout.

1
Find your way around the calendar
The controls you will use every day, in one tour.
Read more
2
Book an appointment
Click a free slot, pick a patient and a service.
Read more
3
Repeat an appointment
Book a regular series while you make the booking.
Read more
4
Edit an appointment
Change the service, room, time or length of a visit.
Read more
5
Change an appointment status
Track a visit from waiting through to complete.
Read more
6
Reschedule an appointment
Drag a visit to a new time and tell the patient.
Read more
7
Rebook an appointment
Book the next visit from the one you are looking at.
Read more
8
Cancel an appointment
Record a reason, check the fee and notify the patient.
Read more
9
Calendar overview
What the calendar shows, what it depends on, and how shifts decide when you can book.
Read more
10
Manage notifications when booking
Choose which confirmations and reminders a patient gets while you book the appointment.
Read more
11
Quick create a patient when booking
Add a new patient from the booking panel, without leaving the calendar or losing your slot.
Read more
12
Book an appointment from a package
Use a session the patient has already paid for, so the visit is covered at checkout.
Read more
13
Use the booking panel
Choose the patient, services, team member, time and room from one panel beside the calendar.
Read more
14
Let Sovica pick a free room or equipment
Book without working out which room is free, in the priority order you set for each service.
Read more
15
Book and reschedule multi-day appointments
Give a service a length in days, set times for each day, and move them together.
Read more
16
Book multiple services at once
Add more than one treatment to a patient's visit in the same booking.
Read more
17
Use the requests overview
See the forms, invoices and confirmations for one appointment from a single screen.
Read more
18
Create a letter from an appointment
Start a letter with the appointment's details already filled in, using Quick Actions.
Read more
19
Show cancelled appointments
Bring cancelled visits back onto the calendar, so you can review them or fill the gaps.
Read more
20
Invoice just one of several appointments
Bill only one visit when a patient has several booked on the same day.
Read more
21
Use video AI for transcripts and notes
Transcribe a video consultation live and turn it into a treatment note when you finish.
Read more
22
Use the room view
See appointments by room instead of by staff, so you can avoid double-booking your space.
Read more
23
Change the room for an appointment
Move a patient to a different room if one becomes unavailable, without changing the time.
Read more
24
Add more staff to an appointment
Schedule several team members on one visit, so everyone involved knows where to be.
Read more
25
Use quick actions on an appointment
Reschedule, write a note or send a message from the appointment, without leaving the calendar.
Read more
26
Find a new time from the booking panel
See free times across the week by team member, and preview where the visit lands.
Read more
27
Edit the services on a booked appointment
Swap a treatment, change who performs it, or add another service to the same visit.
Read more
28
Read the calendar legend
Learn what each colour and icon on an appointment card means, all in one reference.
Read more
29
Set up calendar filters
Focus on the practitioners, services, statuses and locations that matter to you today.
Read more
30
Change the column order
Arrange staff and room columns in the order your team finds easiest to read.
Read more
31
Create and use a calendar preset
Save a filter setup, such as one team or service, and apply it again with one click.
Read more
32
Edit, share or delete a preset
Update the presets you created, or share them with the rest of your clinic.
Read more
33
Switch location in the calendar
Move between clinics to manage each site's bookings, schedules and availability.
Read more
34
View several locations at once
Show appointments across several clinics together when you're responsible for more than one.
Read more
35
Open the patient card from the calendar
Go from an appointment to the full patient record in one click, then back again.
Read more
36
Manage activities in the calendar
View, create and complete tasks and calls across your team from the calendar itself.
Read more
37
Add a day note
Leave a reminder or update on a staff member's column that the whole team can see.
Read more
38
Manage shift notes
Add notes to shifts so team members can see important details beside their working hours.
Read more
39
Add widgets beside the calendar
Keep your activities, lab results, messages or faxes next to your calendar all day.
Read more
40
Set passcode rules for the calendar lock
Decide who can unlock a locked calendar, and how soon it locks when nobody's using it.
Read more
41
Lock and unlock the calendar
Hide patient details on a shared reception computer, and hand over quickly between staff.
Read more
42
Edit calendar settings
Find every calendar option in one place: working times, default messages and how cards look.
Read more
43
Change appointment settings
Choose which messages are ticked by default whenever someone books a new appointment.
Read more
44
Adjust the calendar configuration
Set when your week begins, your opening and closing hours, and the time slot size.
Read more
45
Allow appointments to overlap
Book more than one appointment in the same slot for practitioners who see patients in parallel.
Read more
46
Customise the calendar appearance
Choose what appointment cards and tooltips show, and how large the text appears.
Read more
47
Configure working hours and layout
Change the day and month layouts, column contents and working hours for your whole clinic.
Read more
48
Why a staff member isn't showing
Work through the usual reasons someone is missing from the calendar, and fix each one.
Read more
49
Raise an invoice from the calendar
Open checkout from an appointment, with the patient and booked services already filled in.
Read more
50
Take a deposit when booking
Collect a required deposit from the calendar before the appointment is confirmed.
Read more
51
Put a payment on hold
Pause a sale while a patient gets ready to pay, and return to it without starting over.
Read more
52
Resume a payment on hold
Pick a parked sale back up when the patient is ready, and finish taking their payment.
Read more
53
Raise a part-paid invoice
Record a partial payment, so you can see exactly what's been paid and what's still owed.
Read more
54
Book a service with a payment schedule
Charge part of the price when booking, with the balance taken automatically before the visit.
Read more
55
Manage an appointment's payments
See deposits, requests and payment plans for a visit, and send or refund them from the panel.
Read more
56
Set a payment policy when booking
Ask for a deposit or full payment, or just save a card, for one specific appointment.
Read more
57
Block time off in the calendar
Mark lunch, meetings or other unavailable time on a staff column, so it can't be booked.
Read more
58
Edit, reschedule or delete a blockout
Change a blockout's details, drag it to a new time, or remove it from the calendar.
Read more
59
Delete repeated blockouts
Remove one blockout, a selection, or the whole series when a repeating pattern changes.
Read more
60
Repeat a blockout
Set a recurring lunch or admin session once, and stop it being booked over every week.
Read more
61
Add more staff to a blockout
Mark team-wide unavailable time, such as a meeting or training, with one blockout.
Read more
62
Clinic list overview
Get a printable list of the day's appointments, filtered by date, staff and location.
Read more
63
Create a clinic list
Choose the day, people and columns to build the list your clinic needs for handover.
Read more
64
Print a clinic list
Print the day's schedule, or save a PDF, using your browser's print options.
Read more
65
Download a clinic list
Save the day's schedule as a PDF, so you can keep it or share it with your team.
Read more
66
Email a clinic list to staff
Send the day's schedule straight from the calendar to the team members who need it.
Read more
67
Use the waitlist
Fill last-minute gaps with patients who want an earlier slot, without phoning around.
Read more
68
Add a patient to the waitlist
Record what a patient wants and when, so you're told as soon as a matching slot opens up.
Read more
69
Book a patient from the waitlist
Fill an opening fast by turning a matching waitlist entry into an appointment.
Read more
70
Remove a patient from the waitlist
Take someone off the list when they no longer need the appointment they asked for.
Read more
71
Send a self-booking message from the waitlist
Offer a free slot to a waiting patient, so they can book it themselves online.
Read more
72
How patients join the waitlist online
What patients do when no time suits them, and how their request reaches your team.
Read more
73
Turn on the waitlist for online booking
Let patients add themselves to the list when the times they want are all taken.
Read more

Explore what makes Sovica different with your preferred AI.

AskChatGPT AskClaude AskGrok AskPerplexity

Platform

Patient Context
Data Model
Consult Intelligence
Reporting
Ask Sovica
Workflows
Agents
Sequences

Sovica for

New clinics
Clinic CRM
Enquiry management
Redefining CRM
All clinic types

Explore what makes Sovica different with your preferred AI.

Product

All features
Booking
Forms and consent
Clinical notes
Payments
AI
Productivity

Resources

Help Centre
Academy
Blog
Changelog
Customers
Partners
Setup playbook
Hire an expert
Downloads
Developer docs
Templates

Company

Pricing
Switching
Security and data
Trust Center
Brand
Careers
Contact sales
Clinic admin ROI calculator
AI readiness audit
Refer a clinic

UK data hosted in London · GDPR

© 2026 Vahue Ltd. All rights reserved.

Privacy policy Your privacy choices Security Status LLMs