Reschedule an appointment
Drag a visit to a new time and tell the patient.
Rescheduling moves an existing visit, keeping its details. To add a new visit for the same patient, rebook instead.
Move the visit
Click the appointment, then click Reschedule.
Drag the coloured chip in the panel onto the new slot. A draft shows where it will land, and the original stays in place for now.
Check Room, and tick Email Notify or SMS Notify if the patient should hear about it.
Click Proceed.
Review any warnings
If something looks unusual, such as a visit longer than the service normally runs, you will see Please review the warnings below. You can change your mind with Undo, or continue with Reschedule anyway. The switch Send a notification for the reschedule lets you make a final choice about messaging the patient.
Up next
Next, read Rebook an appointment.