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Why a staff member isn't showing

Work through the usual reasons someone is missing from the calendar, and fix each one.

Table of Contents
  • No shift: the calendar shows only people with a shift in the dates you're viewing. Add one in Team, then Scheduler.

  • Different location: check the shift is at the location you're viewing.

  • Filters: open Filters and check they're not excluded. Choose Scheduled team.

  • Inactive: a deactivated person needs Show inactive staff ticked.

  • Not on the scheduler: on their profile, check they're set to appear on the scheduler.

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Next, read Raise an invoice from the calendar.