App Marketplace
Integrations and add-ons.
Install an app
Find and connect a third-party app.
Read more
Connect Xero
Send invoices and payments to your accounts.
Connect Zapier
Link Sovica to other apps through Zapier.
Browse the App Marketplace
Find, read about and manage the apps connected to your clinic.
Xero: how the connection works
What syncs to Xero, and how to set invoices, payments and accounts.
Xero: before you connect
What to get ready in Xero so the connection goes smoothly.
Troubleshoot Xero
A starting point for the most common Xero sync problems.
Xero fields not mapping correctly
Check the invoice status and sync settings when Xero data looks wrong.
Check an invoice synced to Xero
Use the sync icon to see whether an invoice has reached Xero.
Xero account codes not showing
Enable account codes in Xero so they appear in your Sovica menus.
Find Xero in Sovica
Where the Xero page is, whether you have connected it or not.
Xero integration errors
What common Xero sync error codes mean and how to clear them.
Detect sync errors
Spot invoices that failed to reach Xero, and retry them by hand.
Connect Stripe
Connect a Stripe account for online payments, quotes and card terminals.
Scan an Emirates ID
Fill in a new patient’s details from a photo of their Emirates ID.
NABIDH: what it is and how Sovica connects
How Dubai clinics send patient records to the health authority’s exchange.
NABIDH: connect your clinic
Add the NABIDH connector in Data Hub and enter your credentials.
NABIDH: map your data
Tell Sovica which fields hold what NABIDH needs for each message.
NABIDH: choose which events are sent
See which activity triggers a message, and which triggers are optional.
NABIDH: test and monitor deliveries
Send a test event, read the sync log and fix failed deliveries.
NABIDH: errors and delivery statuses
What each delivery status means, and who can fix each kind of failure.
NABIDH: code tables
What to do when a delivery is rejected against a NABIDH code table.
NABIDH: pass the readiness check and go live
Prove your setup works before sending records to the live platform.
NABIDH: backload historical records
Send past records when the health authority asks for them.
NABIDH: how prescriptions are checked
Fix medication lines before issuing so they are not rejected.