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Delays

Time your messages for when they help, such as the day before a visit or just after it.

What you will learn

  • Add a delay
    Pause a run for a set time, then continue with the next step.

  • Space your messages
    Leave enough room between steps so patients do not feel chased.

  • See who is waiting
    Runs show Waiting for the next step, with the time they resume.