Error messages

What the most common Sovica error messages mean and how to fix them.

Table of Contents

Common messages

You don’t have permission to do that. Your role does not cover this. Ask an administrator.
Someone else changed this. Reload and try again. A colleague saved first. Reload to see their version.
Sorry, that time has just been taken. Choose another slot.
Not enough credits. Buy more credits to carry on.
The file is too large. Files can be up to 25 MB.
Your clinic requires two-step verification. Set it up to continue.
This needs an add-on to your plan. Ask whoever manages your subscription.
Too many requests. Wait a moment and try again.

Required fields left blank turn red and block the save. Fill them in and try again.

If a message does not go away, note what you did and the time, then contact Sovica support.