Reply to a lead by email
Answer a website enquiry from the lead card, with the conversation kept on their record.
Table of Contents
Open Leads and search for the person. New enquiries appear at the top by default.
Open the card and read the enquiry on the timeline.
Click the email action, write your reply, or start from a template.
Click Send.
The reply is saved on the timeline, so anyone can see what was said.
Up next
Next, read Add a salutation to a lead.