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Get ready to take bookings

Clear your checklist so patients can book and pay.

Table of Contents

Before you promote your page, make sure nothing is stopping patients from finishing a booking. If something is, a red banner reading One thing is stopping clients booking appears on the Online Bookings tabs.

Fix what is blocking bookings

  • Click Fix it now on the banner to go straight to the problem.

  • On Overview, open Make a great first impression and click View checklist.

  • Work through each row. The bar above shows how many items are ready.

Common items

  • Payment processor connected: patients cannot pay a deposit without one.

  • Confirmation emails on: otherwise patients hear nothing after they book.

  • Practitioners have a photo: patients choosing a practitioner respond better to a face.

Check it yourself

Click Preview as a client and walk through a booking the way a patient would. If you prefer a guided setup, click AI Onboarding at the top of the page.

Up next

Next, read How patients book online.