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Introduction to inbox sync

Connect your email and calendar.

Table of Contents

Connecting your accounts puts patient conversations in Inbox and keeps outside commitments off your diary, so nobody gets booked while they are busy.

Connect your calendar

  • Go to Setup, then Calendar Sync.

  • Choose Google Sync (2 Way) or Outlook Sync (2 Way), then click Connect and sign in to your own account.

  • Your Sovica bookings now appear in that calendar, and its busy time blocks your Sovica diary.

  • Click Sync now at any time. Sync history shows what each pass changed.

For any other calendar app, create a read-only feed under Calendar feeds and paste the link into the app.

Connect your email

  • Go to Setup, then Sender Addresses.

  • Click Create a sender, then Connect other email.

  • Click Authenticate domain and add the DNS records to your domain.

Add other channels

Under Setup, then Inbox Channels, click Connect WhatsApp, Connect Messenger or Connect Instagram to bring those messages into Inbox.

Up next

Next, read Introduction to data importing.