Skip to content

Add money to a patient's account

Take a prepayment now, then let the patient spend the balance on a future visit.

Table of Contents

Patients can pay in advance and use the balance later on treatments and products.

Top up an account

  • Click Create, then Sale, and choose the patient. Walk-in sales can't hold a balance.

  • Click Account in the rail on the left to see their current balance.

  • Pick a preset amount or type one, and add a note if useful.

  • Click Add to cart, then Continue to payment.

  • Choose the payment method and confirm.

The money reaches the balance only when the top-up is paid. An unpaid top-up can still be paid later using a payment link.

Up next

Next, read Share invoices with patients.