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Introducing the next phase of Sovica: the architecture for agentic care
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Track requests in the lab queue

Check what was requested, sent and received, and see exactly what went to the lab.

Table of Contents

The queue lists recent lab requests in a table. On the Labs page, click Options, then Lab queue.

Read the status

Each row shows Not sent, Queued, Sent to lab, Received, Reviewing, Sent to client or Cancelled. Click a row to open the patient's lab tests.

Filter and search

  • Pick a provider and a status group: All, Pending, Picked up or Received.

  • Search by patient, order reference or lab.

Check what was sent

Click the document icon in the Data column to view the data sent electronically. This helps when a lab says an order never arrived. The queue covers your most recent 200 requests.

Up next

Next, read Record a patient problem.