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Clear your cache and cookies

Fix pages that look wrong or out of date by clearing stored browser data.

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Your browser stores parts of Sovica to load faster. If a page looks out of date or will not load, clearing them often fixes it. It does not change any clinic data.

Try signing out first

Click your avatar, sign out and sign in again. That clears your session in this browser, and it is often enough. Saved browser views, such as calendar filters, may reset.

Clear your browser

  • Chrome and Edge: press Ctrl, Shift and Delete, or Cmd, Shift and Delete on a Mac.

  • Firefox: open Settings, then Privacy & Security, then clear data.

  • Safari: open Settings, then Privacy, then Manage Website Data.

Choose cookies and cached files, clear them, then reopen Sovica in a new tab.

A saved report that opens without your filters is a different problem. Filters are stored with the report, so save them on the report itself.

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Next, read Join a beta feature.