Fix sign-in after being logged out

Clear old tabs and sessions when signing back in does not work.

Table of Contents

If you were signed out while Sovica was open in several tabs, old tabs can get in the way when you try to sign back in.

Start clean

Close every Sovica tab, including ones on a specific page such as a form or the calendar.
Clear your cookies and cache. See Clear your cache and cookies.
Open a new tab and type the Sovica address. Avoid old bookmarks and suggested addresses.
Sign in as usual.

If the page goes blank

Try a private window.
Turn off extensions such as ad blockers for Sovica, or try another browser.
On a work network, ask your IT team to allow Sovica’s addresses.

Up next

Next, read How long patient links last.