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Deactivate or reactivate a team member

Remove or restore a staff member's access.

Table of Contents

Deactivate someone when they leave. Their profile moves to the inactive list and they lose access to your clinic, and you can bring them back at any time.

Deactivate

  • Open their profile from Team.

  • Click More options at the top, then Deactivate.

  • Confirm in the dialog.

You can't deactivate the account owner or yourself.

Reactivate

  • On the People tab, click Filter.

  • Under Status, choose Inactive and apply the filter.

  • Open the profile, click More options, then Reactivate.

Other account actions

The same menu holds Send reset password email, Clear passcode, Require password change and Grant Admin. Only give admin access to people you fully trust, because admins can reach every area of the account and change anyone's permissions.

Up next

Next, read Set permissions with roles.