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How commission is awarded

When a sale earns commission, who gets it, and what happens with refunds and shared items.

Table of Contents
  • Commission is earned when an item sells, by the staff member on that line.

  • It uses the sheet in force on the sale date.

  • If a line has a Custom Rate, that beats the default.

  • A refund or void reverses the commission.

At the till or on the invoice, you can change who gets the commission on a line.

Up next

Next, read Set up custom commission rates.