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Cancel an appointment on the app

Cancel a booking from your phone and record the reason.

Table of Contents

Cancelling frees the slot and keeps a record of why the booking did not go ahead.

Cancel it

  • Tap the booking on the calendar.

  • Tap Cancel….

  • Pick a Cancellation reason.

  • Tap Cancel appointment. If you change your mind, tap Keep it.

The list of reasons comes from Cancellation Reasons in Setup on the web.

Up next

Next, read Reschedule an appointment on the app.