Cancel an appointment on the app
Cancel a booking from your phone and record the reason.
Table of Contents
Cancelling frees the slot and keeps a record of why the booking did not go ahead.
Cancel it
Tap the booking on the calendar.
Tap Cancel….
Pick a Cancellation reason.
Tap Cancel appointment. If you change your mind, tap Keep it.
The list of reasons comes from Cancellation Reasons in Setup on the web.
Up next
Next, read Reschedule an appointment on the app.