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Audience filters explained

What the filters in workflows do, so that a message reaches the right people.

Table of Contents

Filters narrow who gets a message.

  • Patient details: age, birthday, labels, source.

  • Appointments: service, status, last visit, next visit.

  • Sales: spend, packages, balances.

  • Leads: stage, owner, lost reason.

  • Consent: marketing preferences.

Conditions combine with "and". Check Recipients List or View recipients before going live.

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Next, read Set up monthly rebooking reminders.