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Set up a rebooking recall workflow

Remind patients who are due another treatment and haven't booked, on a schedule you choose.

Table of Contents

A recall brings back patients due another treatment.

  • Create a workflow, using On a schedule as the trigger, weekly for example.

  • Filter to those who had a given service in a set period, with no future booking.

  • Add an email or text with your booking link.

  • Test, then click Publish.

Match the timing to the treatment. Tell patients how to opt out.

Up next

Next, read Set up a review request workflow.