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Create a recall message

Bring patients back when they're due, using a Workflow with a schedule and filter.

Table of Contents

Recalls now belong in Workflows.

  • Create a workflow, using On a schedule.

  • Filter by service and last visit date.

  • Exclude anyone with a future booking.

  • Send an email or text.

  • Test and click Publish.

Tick the equivalent of Don't send to the same client more than once so patients aren't reminded repeatedly.

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Next, read Create an automated text.