Cancellation protection explained
How saved cards and fees work together, so that late cancellations cost you less.
Table of Contents
Cancellation protection asks for a card when someone books.
It isn't charged at booking.
If the patient cancels inside your window or doesn't turn up, you can charge your fee.
They agree to these terms at booking.
The Business Dashboard on Policies shows Reduce No-Shows figures. Put your policy in reminders too, so nothing comes as a surprise.
Up next
Next, read Link the policy to cancellation reasons.