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Use a package session for a no-show

Use up a session from a patient's package when they cancel late or don't turn up.

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If your policy allows it, a package session can cover a missed visit booked from that package.

  • Cancel the appointment, or mark it a no-show.

  • Choose to redeem the session.

  • Confirm.

The session comes off the package, and the usage history shows why.

Up next

Next, read Cancellation protection explained.