Fix an unpaid invoice after a pay-later payment
What to do if an invoice still looks unpaid after a patient has paid using Klarna.
Table of Contents
This can happen if the patient closes their browser before returning from Klarna.
Check Payments and your wallet activity to see if it arrived.
If it has, link it to the invoice.
If it hasn't, ask the patient to try again.
Ask patients to wait for the confirmation page, to avoid this in the future.
Up next
Next, read Link an unlinked deposit payment.