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Manage cancellation fees on the calendar

Charge, waive or change a fee when a patient cancels late or doesn't turn up.

Table of Contents
  • Cancel the appointment, or mark it as a no-show.

  • If the policy applies, Sovica shows the fee.

  • Charge the saved card, leave it on the account, or waive it if you have Allow Override.

  • Confirm.

Choices are logged, and the fee appears on an invoice. Notify the client sends the email.

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Next, read Take a fee from account balance.