Create a custom SMS notification

Send your own text for a notification by choosing a saved SMS template in place of the standard one.

Table of Contents

Create the text under Setup, Templates, choosing the SMS type.
Go to Client Notifications and click Edit template on the notification.
Under Send via, make sure SMS is on.
Choose your template in place of the standard one.
Click Save changes.

Patients without a mobile number won't get a text, so keep an email version on for important messages.

Up next

Next, read Edit the new appointment notification.