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Send reminders for virtual appointments

Make sure patients get a join link and clear instructions before a video appointment.

Table of Contents

Video reminders give patients what they need to join on time, which cuts down on no-shows.

  • Check the service is set up as a virtual service, so its appointments create a video link.

  • Go to Client Notifications and find the virtual appointment message.

  • Click Edit template, and keep the join link.

  • Set the timing under How it's sent.

  • Click Save changes.

Up next

Next, read Brand your notification emails.