Manage automatic notifications
Choose which automatic messages patients receive.
Notifications are the automatic emails and texts Sovica sends around a visit, such as confirmations and reminders. Go to Setup, then Client Notifications.
Find a message
Use the tabs to browse All, Appointments, Classes, Billing, Documents and Client portal.
Search by name, or filter by Status and Channel.
Each card shows which channels are on. Click Preview to see what a patient receives.
Turn a channel on or off
Click Edit template on the card. Under Send via, use the switches for Email and SMS, then click Save changes.
Options for every message
Click Manage Options at the top of the page. Mute all notifications temporarily pauses every automatic email and text, while messages your team sends still go out. Keep texts private says "appointment" instead of the treatment name and sends care notes by email only.
Up next
Next, read Edit a notification message.