Edit the no-show notification
Change what a patient is told after missing an appointment, including how to rebook.
Table of Contents
This goes out when an appointment is marked as a no-show.
Find the no-show message on Client Notifications.
Click Edit template.
Write something friendly, and include how to rebook or what happens with a fee.
Click Save changes.
If you charge no-show fees, keep this wording consistent with your policy under Setup, Policies.
Up next
Next, read Add your cancellation policy to notifications.