Edit the cancelled appointment notification
Change the message patients receive when their appointment is cancelled.
Table of Contents
Find the cancelled appointment message on Client Notifications.
Click Edit template and edit the text under Make it yours.
Add a way to rebook, such as your booking link.
Click Save changes.
To show your terms in this message, use Manage cancellation policy. Your team decides whether to notify the patient each time they cancel.
Up next
Next, read Edit the no-show notification.