Edit the rescheduled appointment notification

Change the message patients get when an appointment moves to a different date or time.

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This message tells a patient their appointment has moved, giving the new details.

Find the reschedule message on Client Notifications and click Edit template.
Edit the text under Make it yours. Keep the date and time merge tags so the new details appear.
Check the preview and click Save changes.

Your team can choose not to notify a patient when moving a booking, for example if they agreed the change by phone.

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